Love this place! Got the turtle pecan blizzard. Yum!
To the owner of this store: TERRIBLE!!! Waited 25 minutes in the drive through after placing my order for a simple strawberry malt and a hot fudge sundae, watched the teenagers laugh and carry on with the young lady in the car in front of us taking pictures, etc. even though there were at least 8 cars in line, then, after paying they asked me to pull forward and park to wait another 7-8 minutes when this young man walked out with a half melted sundae which was dripping all down the sides, no lid, no napkins. He then proceeded to inform us that they shut down the equipment and would not be able to make our malt. He started to walk away then said, oh, do you want your money back? Excuse me?? I went in to speak to a manager, and she really had nothing to say. I have been working in some form of business since I was 11 years old. My brothers and my niece worked at this DQ and NEVER would have performed so poorly. We went to McDonald's and were treated with respect and great service. You should take your employees on a little trip to Chic-Fill-A so that they can learn a little thing about customer service-they are packed continuously yet make the customer their first priority no matter what!
We go here a lot because it's the only one by our house. The service is slow to say the least. The older manager lady is rude. I visited today and had to take my hot fudge sundae back because they pre-made them and froze them. The hot fudge was hard as a rock! The cashier didn't ask she just took it and threw it away, because this always happens. Drive through waits are as long as 45 minutes! Horrible!
Excellent food! Very busy due to Sunday night traffic returning from the Lakes. Also, very busy with college students! Excellent service despite being very very very busy!
Place is a joke!!! They really screwed my order up then wanted to argue with me about....saying that's how it comes!! Since when is a BACON CHICKEN RANCH COME ONLY WITH A PIECE OF CHICKEN AND SMALL RANCH AND BREAD!!!!! Not even any bacon... No cheese... Nothing... Then had the damn nerve to argue with me about it... Won't ever go there again.. Rude ass staff
Dq Grill Chill Restaurant is a US Restaurant based in North Manchester, Indiana. Dq Grill Chill Restaurant is located at 309 State RD 13 N, North Manchester, IN 46962, USA.
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